How Zuma Spike and Zuma Volley LLC handle your data with transparency and care.
This Privacy Policy describes how Zuma Spike, operating under Zuma Volley LLC (a Utah limited liability company with its principal place of business at 55 S 200 E, Spanish Fork, UT 84660-2125, United States), collects, uses, stores, and discloses information obtained from users of our website, zumaspike.lat, and all related services, platforms, and communications (collectively, the Services).
By accessing or using any of our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, you should discontinue use of the Services immediately.
At Zuma Spike, we believe that privacy is fundamental to the trust our clients and visitors place in us. As a provider of computer systems design and related technical services, we handle a range of data in the ordinary course of business. This document is intended to provide a clear, plain-language explanation of exactly what information we gather, why we gather it, how we safeguard it, and what rights you have regarding your own information.
Zuma Volley LLC is committed to compliance with all applicable privacy and data protection laws, including but not limited to the Utah Consumer Privacy Act (UCPA), the California Consumer Privacy Act (CCPA) where applicable, the General Data Protection Regulation (GDPR) for users located in the European Economic Area, and other relevant state and federal privacy frameworks in the United States.
This policy applies to all individuals who interact with Zuma Spike, including prospective clients, current clients, website visitors, job applicants, vendors, and partners. It covers our online properties, including zumaspike.lat, any subdomains, email communications, and any other digital platforms through which we engage with users.
We collect several categories of information, each described below. We only collect what is reasonably necessary for the purposes outlined in Section 3 of this policy.
When you interact with Zuma Spike through our website contact form, email, phone, or in-person meetings, you may voluntarily provide us with personal information. This includes your name, business name, email address, phone number, mailing address, job title, project requirements, technical specifications, and any other information you choose to share in your communications with us. If you send us an inquiry through our contact form at zumaspike.lat, we collect the name, email address, and message content you submit.
When you visit zumaspike.lat, certain technical data is automatically collected through standard web server logs and analytics mechanisms. This includes your IP address, browser type and version, operating system, referring URL, pages visited, the date and time of your visit, time spent on pages, and other diagnostic data. We do not use this information to identify individual visitors personally. It is used solely in aggregate for operational monitoring, security purposes, and to understand how our website is being used so we can improve it over time.
Our website may use essential cookies and similar technologies to ensure proper functionality. We do not deploy advertising cookies, tracking cookies for behavioral profiling, or third-party marketing pixels. If we introduce non-essential cookies in the future, we will update this policy and provide appropriate notice and consent mechanisms as required by applicable law.
In the course of providing computer systems design and related technical services, Zuma Spike may receive, access, or process data on behalf of our clients. This data is governed by the terms of our client agreements and is not covered by this Privacy Policy except to the extent that this policy describes our general data handling and security practices. Clients retain full control and ownership of their data at all times.
We may receive information about you from publicly available sources, business partners, or service providers, where permitted by law. For example, we may verify business contact details through commercial databases or receive referral information from mutual connections. Any such information is treated in accordance with this Privacy Policy.
Zuma Spike uses the information we collect for the following purposes, all of which are grounded in legitimate business interests, contractual necessity, legal obligations, or your consent as appropriate under applicable law.
We use your information to provide, maintain, and improve our technical consulting and systems design services. This includes responding to inquiries, preparing proposals and scope-of-work documents, delivering contracted services, managing ongoing client relationships, and providing technical support. Your contact information is essential for us to communicate with you about project status, deliverables, timelines, and any issues that arise during engagement.
We use your contact details to respond to your messages, send service-related notifications, provide updates about our business, share relevant technical insights or industry news, and to otherwise communicate with you regarding your account or our relationship. You may opt out of non-essential communications at any time by contacting us at the email address provided in Section 10.
Technical data collected automatically is used to analyze website traffic patterns, diagnose technical problems, improve the user experience, ensure the security and integrity of our systems, and comply with legal obligations. This type of data helps us understand which pages are most visited, how users navigate our content, and where we should focus improvement efforts.
We may process your information to comply with applicable laws and regulations, respond to lawful requests from public authorities, enforce our agreements and terms, protect the rights and safety of Zuma Volley LLC, our clients, and the public, and prevent illegal activity or violations of our policies.
Information may be used for internal business purposes such as billing and invoicing, accounting and tax compliance, quality assurance, employee training, audit functions, and the evaluation and improvement of our internal processes and tools.
Zuma Spike does not sell, rent, or trade personal information with third parties for their own marketing or commercial purposes. We share information only in the limited circumstances described below, and always under appropriate safeguards.
We engage trusted third-party service providers to assist with certain business operations. These providers may include cloud hosting providers, email delivery services, analytics platforms, payment processors, accounting software providers, and customer relationship management tools. These service providers are contractually bound to process data only on our behalf, in accordance with our instructions, and with appropriate security measures. They are not authorized to use your information for their own purposes.
We may disclose information when required by law, subpoena, court order, or other legal process. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, the safety of any person, or to investigate fraud or other illegal activity.
In the event of a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, personal information may be transferred as part of the transaction. In such cases, we will make reasonable efforts to ensure that any recipient agrees to honor the terms of this Privacy Policy and provide at least the same level of protection for your information.
We may share your information for purposes not described in this policy when we have obtained your explicit consent to do so. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions.
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify any individual. This data is used for research, reporting, or marketing purposes and does not constitute personal information.
Zuma Spike is committed to protecting the security and confidentiality of your information. We have implemented and maintain technical, administrative, and physical safeguards designed to protect data against unauthorized access, disclosure, alteration, and destruction.
All data transmitted between your browser and zumaspike.lat is encrypted using Transport Layer Security (TLS) technology. Data stored on our systems and those of our service providers is encrypted at rest using industry-standard AES-256 encryption algorithms where feasible and appropriate for the data type.
Access to personal information is restricted to authorized personnel of Zuma Volley LLC who have a legitimate business need to access such data. We enforce role-based access controls and require all employees and contractors to adhere to strict confidentiality obligations. Access is regularly reviewed and revoked upon role changes or termination of relationship.
Our systems are protected by firewalls, intrusion detection and prevention systems, regular vulnerability scanning, and automated threat monitoring. We apply security patches and updates promptly and conduct periodic security assessments of our infrastructure and applications.
All employees and contractors of Zuma Volley LLC receive regular training on data privacy, security best practices, incident response procedures, and their obligations under applicable privacy laws and this Privacy Policy.
We require that our service providers maintain security practices at least as stringent as our own. Where possible, we review their security certifications, audit reports, and compliance documentation as part of our vendor assessment process. We periodically re-evaluate our service providers to ensure continued compliance with our security standards.
In the unlikely event of a data breach involving your personal information, Zuma Spike maintains an incident response plan designed to contain the breach, investigate its scope and cause, notify affected individuals and relevant authorities as required by law, and implement measures to prevent recurrence. Notifications will be made without undue delay and in accordance with applicable legal requirements.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specific retention periods vary by data type and purpose. Contact form submissions are typically retained for the duration of the business relationship plus two years. Financial and billing records are retained for seven years to comply with tax and accounting requirements. Technical log data is retained for up to twelve months. Client project data is retained in accordance with the terms of our client agreements.
Zuma Spike is headquartered in Spanish Fork, Utah, United States, and our primary data storage and processing facilities are located within the United States. If you access our Services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. The data protection laws of these jurisdictions may differ from those in your country of residence.
When we transfer personal data across international borders, we take appropriate safeguards to ensure that the data receives an adequate level of protection. For transfers from the European Economic Area (EEA) or the United Kingdom, we rely on Standard Contractual Clauses approved by the European Commission, or other lawful transfer mechanisms as provided under applicable data protection law. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States.
If you are located in the EEA, Switzerland, or the United Kingdom, you may request additional information about the specific safeguards we have in place for international data transfers by contacting us using the details in Section 10.
Depending on your jurisdiction of residence, you may have certain rights regarding your personal information. Zuma Spike respects these rights and will respond to verified requests in accordance with applicable law.
You have the right to request that we disclose what personal information we collect, use, disclose, and sell (though we do not sell personal information). You may request a copy of the specific pieces of personal information we hold about you, subject to verification of your identity.
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. If you have an account or ongoing relationship with us, you can often update your information directly through your account settings or by contacting us.
You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions. For example, we may retain information as necessary to comply with legal obligations, complete a transaction for which the information was collected, or detect and protect against security incidents or illegal activity.
Where applicable, you have the right to receive your personal information in a structured, commonly used, and machine-readable format. You may also request that we transmit this data to another organization where technically feasible.
You have the right to opt out of the sale or sharing of your personal information. As stated throughout this policy, Zuma Spike does not sell personal information, and we do not share it with third parties for cross-context behavioral advertising. Should our practices change, we will update this policy and provide a clear mechanism for you to exercise your opt-out rights.
In certain circumstances, you may have the right to request that we limit the processing of your personal information. This right applies where you contest the accuracy of the data, the processing is unlawful, we no longer need the data but you require it for legal claims, or you have objected to processing pending verification of our legitimate grounds.
Zuma Spike will not discriminate against you for exercising any of your privacy rights. We will not deny services, charge different rates, provide a different quality of service, or retaliate against you in any way for making a privacy-related request.
To exercise any of the rights described above, please contact us using the information provided in Section 10. We will verify your identity before processing your request, which may require you to provide sufficient information to confirm you are the person whose data we hold. We will respond to verified requests within the timeframe required by applicable law, typically within 45 days. If we require additional time, we will notify you of the extension period and the reason for the delay.
Zuma Spike's Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18 years of age. Our website and services are designed for business professionals and organizations seeking technical consulting and computer systems design services. If we become aware that a person under 18 has provided us with personal information without verified parental consent, we will take prompt steps to delete such information from our systems. If you believe that a child under 18 may have provided personal information to us, please contact us immediately using the details in Section 10 so that we can take appropriate action.
We also comply with the Children's Online Privacy Protection Act (COPPA) and do not direct any of our content or services toward children under the age of 13. We do not have actual knowledge that we collect or maintain personal information from children under 13.
Zuma Spike may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or other operational considerations. When we make material changes, we will post the updated policy on this page and update the Effective Date at the top of this document.
For material changes that significantly affect your rights or the way we handle your personal information, we may provide additional notice, such as by sending an email to users who have provided their email address, or by placing a prominent notice on our website at least 30 days before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after any changes to this policy constitutes your acceptance of the updated terms.
If any change requires your consent under applicable law, we will obtain such consent before the change takes effect with respect to your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights as described in Section 7, please do not hesitate to reach out to us. We take all privacy inquiries seriously and will respond as promptly as possible.
Zuma Volley LLC
DBA Zuma Spike
55 S 200 E
Spanish Fork, UT 84660-2125
United States
Email: mail@zumaspike.lat
Phone: +1 (985) 615-6331
Website: www.zumaspike.lat
We are committed to resolving any concerns you may have about your privacy. If you believe we have not adequately addressed your complaint, you may also have the right to lodge a complaint with your local data protection supervisory authority or the Utah Attorney General's Office, depending on your jurisdiction.